13/01/2018 5:14:00 13/01/2018 5:14:00 Ghani Rozaqi

5 Ghani Rozaqi 13/01/2018 5:14:00 service level agreement (SLA) service level agreement (SLA)

service level agreement (SLA)

Apa itu service level agreement (SLA)?

service level agreement (SLA) adalah persetujuan aras layanan (PAL)

sumber: Glosarium – Pusat Bahasa Departmen Pendidikan Nasional Republik Indonesia